auction gavel

What to do if you’ve bought a car from an auction without keys

So, you’ve bought a car from an auction, but unfortunately, it didn’t come with any keys. Don’t worry, Carsmith Midlands is here to help you navigate through this situation. Here’s what you should do:

Assess the situation

Take a moment to assess the extent of the problem. Determine whether the car lacks all keys, including spares, or if any keys were supposed to be provided by the auction house.

Contact the auction house

Your first step is to get in touch with the auction house from which you purchased the car. Ask about the keys and whether they were meant to be included with the vehicle. Provide all relevant details about your purchase, including the auction date and lot number. They may have information about the keys or be able to assist you in finding them.

Check for spare keys

While waiting for a response from the auction house, thoroughly search inside the vehicle for any spare keys. Check common storage areas like the glove compartment, centre console, and under the seats. Sometimes, spare keys might have been left by previous owners or dealers in easily accessible spots.

Need spare keys for a car or van bought at auction?

Contact Carsmith Midlands

If you’ve confirmed that your newly acquired auction car indeed lacks keys, reach out to Carsmith Midlands immediately. Our team specialises in providing on-site locksmith services for vehicles across Stoke-on-Trent, Burton-on-Trent, and Staffordshire. We’re dedicated to swiftly responding to your request and providing expert assistance.

Our mobile auto locksmiths offer a range of services, including:

  • Car key replacement – we can create a new set of keys for your car by examining the vehicle’s locks or accessing its computer system (ECU) to generate the key code.
  • Reprogramming electronic keys – for modern cars with electronic or transponder key systems, our locksmiths can reprogram the keys to match your vehicle’s immobiliser system.

Proof of ownership and documentation

Before we can proceed with creating your new set of car keys, ensure that you have updated ownership documentation. In the UK, this involves transferring the vehicle’s title and registering it in your name. Contact the Driver and Vehicle Licensing Agency (DVLA) to ensure legal ownership of the vehicle. You’ll need to provide proof of ownership, which can be in the form of the V5C along with your driving license.

At Carsmith Midlands, we understand the unique challenges of acquiring a car from an auction without keys. Our mobile auto locksmiths are committed to providing expert solutions, and we’ll come to your location to get you back behind the wheel. Don’t hesitate to contact Carsmith Midlands today.